Privacy Policy

01 Introduction

Welcome to The Hair Space ("we," "us," or "our"), a private hair studio located in Lake Elmo, Minnesota. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, and protect information about you when you visit our website, contact us, or book an appointment. By using our services, you agree to the terms of this policy.

02 Information We Collect

We may collect the following types of information when you interact with us:

• Contact information — your name, phone number, and email address when you book an appointment or reach out to us.
• Appointment details — service preferences, appointment history, and notes related to your hair consultations.
• Health and sensitivity information — any allergies, product sensitivities, or relevant health conditions you voluntarily share with us to ensure your comfort and safety.
• Payment information — processed securely through our third-party booking and payment platforms. We do not store your full credit card details on our systems.
• Website usage data — information collected automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs, collected via analytics tools.
• Communications — messages, emails, or texts you send us directly.

03 How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm, and manage your appointments.
• To communicate with you about your services, including reminders and follow-ups.
• To personalize your experience and tailor services to your hair history and preferences.
• To ensure your health and safety by noting any sensitivities or product concerns.
• To process payments for services rendered.
• To improve our website, services, and overall client experience.
• To send occasional updates or promotional information, if you have opted in. You may opt out at any time.

We will never use your information in ways that are inconsistent with this policy or that you would not reasonably expect.

04 Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers — we use third-party platforms for booking, payments, and website hosting (such as GoHighLevel). These providers are bound by their own privacy policies and are only permitted to use your data to provide services to us.
• Legal requirements — we may disclose your information if required to do so by law or in response to valid legal process.
• Business transfers — in the event The Hair Space is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change.

05 Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze how visitors use our site. This may include tools such as Google Analytics.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

06 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Your appointment and payment data is processed through secure, encrypted platforms.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

07 Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email.

To exercise any of these rights, please contact us using the information below.

08 Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out: