These Terms of Service ("Terms") govern your use of The Hair Space website and the hair services provided by Jen at The Hair Space, located inside Lake Elmo Beauty & Wellness Center, 8955 33rd St N, Lake Elmo, MN 55042.
By booking an appointment, visiting our website, or using our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, please do not book or use our services.
The Hair Space offers the following professional hair services:
We do not offer perms, formal/event styling, or updos. These services are outside the scope of what The Hair Space provides, and we reserve the right to decline service requests outside our stated offerings.
Appointments can be booked online through our booking platform or by calling us directly at (651) 335-7348. Booking an appointment constitutes your agreement to these Terms.
We reserve the right to refuse service to anyone for any reason, including but not limited to prior no-shows, repeated late cancellations, or conduct that is disrespectful toward staff.
We understand that life happens. We ask for a minimum of 24 hours' notice for cancellations or reschedules so we have the opportunity to fill your time slot.
Repeated cancellations or no-shows may result in being unable to book future appointments. We appreciate your respect for our time, just as we respect yours.
We do our best to accommodate late arrivals; however, arriving more than 15 minutes late may result in a modified service, rescheduling, or a late fee, depending on the circumstances.
As a one-chair studio, each appointment is carefully timed to give you our full attention. Running significantly late impacts the experience for everyone. If you're running behind, please call or text us as soon as possible.
Payment is due at the time of service. We accept major credit and debit cards, cash, and other payment methods as posted at the time of booking.
Prices listed on our website or booking platform are starting prices and may vary based on hair length, density, condition, and the time required to achieve the desired result. We will always discuss pricing during your consultation before beginning any service.
Your health and comfort are our highest priority. Please inform us before your appointment of any of the following:
Failing to disclose relevant health information may limit our ability to provide a safe service. The Hair Space is not liable for adverse reactions resulting from undisclosed sensitivities. When in doubt, call us before you book — we're happy to talk through your options.
Hair results depend on many factors including your hair's current condition, history of chemical treatments, natural texture, and the realistic limitations of hair science. We are committed to honest consultations and will always tell you what is achievable in a single session versus what requires a longer-term plan.
We do not offer refunds for completed services. If you are unhappy with your result, please contact us within 7 days of your appointment and we will work with you to make it right. Adjustments are offered at our discretion within a reasonable timeframe following the original service.
All content on The Hair Space website — including text, photos, graphics, logos, and design — is the property of The Hair Space and may not be copied, reproduced, or used without prior written permission.
We occasionally share photos of client work on our social media channels. We will always request your consent before posting photos in which you are identifiable. You may withdraw consent at any time by contacting us.
To the fullest extent permitted by law, The Hair Space and its owner shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or your use of our website.
Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Washington County, Minnesota.
We reserve the right to update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
Questions about these Terms? We're happy to help — just reach out:
The Hair Space
Lake Elmo Beauty & Wellness Center
8955 33rd St N, Lake Elmo, MN 55042
Phone: (651) 335-7348
Website: thehairspacemn.com